Privacy & Cookie policy

Cardioplexol
Last updated: May 2026

At Cardioplexol (“Cardioplexol”, “we”, “us”) we take your privacy and the security of your information very seriously.

This Privacy & Cookie Policy explains how Cardioplexol processes personal data when you interact with us, including via our website, communications and pharmacovigilance reporting. It also explains how personal data may be shared within the Abacus Medicine Group. 

This policy applies to the following categories:

1. Communication
2. Pharmacovigilance
3. Cookies
4. Sharing of personal data within the Abacus Medicine Group
5. Your rights

Communication

The data we collect

When you communicate with Cardioplexol, we will process the following information:

• Name, Email address, Telephone no., Job title.

• Information you provide us with.

Purpose

Your personal data is processed for the purpose of general business communication, relationship management and commercial cooperation. The legal basis of this processing is GDPR Article 6(1)(f), based on our legitimate interests in communicating and conducting business with customers, suppliers and other business partners.

Transfer of personal information

Your personal data may be shared with service providers and data processors supporting our IT systems, communication tools and business operations. All data processors are bound by our instructions and will only process your personal information in accordance with this policy.

Your personal information may also be shared with external advisors as part of our internal review procedures to address our compliance with various legal obligations. All external advisors are bound by confidentiality agreements to protect your personal information.

Your personal data may also be shared with other companies within the Abacus Medicine Group for internal administration, coordination, and compliance purposes.

Retention period

Your personal information will be stored as long as the information is needed in the course of business.

Pharmacovigilance

The data we collect

When making a Pharmacovigilance report, Cardioplexol will collect the information necessary to fulfil our obligation related to pharmacovigilance, this may include:

• Patient initials, gender and date of birth
• Description of adverse reaction
• Contact details of the reporter

Purpose

Cardioplexol processes your personal data in accordance with the General Data Protection Regulation (GDPR). Your personal information will be used for the following purposes:

1. To comply with our legal obligation to collect Pharmacovigilance reports in accordance with GDPR Article 6(1)(c),
2. Detecting and preventing adverse effect or any other medicine related problem necessary for reasons of public health in accordance with GDPR Article 9(2)(i), and
3. Transmission of information to manufacturers based on your consent in accordance with GDPR Article 6(1)(a).

 

Transfer of personal information

Cardioplexol may be legally obligated to share your personal information with independent data controllers, such as:

• Public health authorities
• The product’s marketing authorisation holder or manufacturer.

Your personal information will be shared with our service providers and data processors in order to make use of their services. All data processors are bound by our instructions and will only process your personal information in accordance with this policy.

Your personal information may also be shared with external advisors as part of our internal review procedures to address our compliance with various legal obligations. All external advisors are bound by appropriate confidentiality agreements to protect your personal information.

In addition to external authorities and manufacturers, personal data may be shared with other Abacus Medicine Group companies where necessary to fulfil legal and regulatory pharmacovigilance obligations.

Retention period

Pharmacovigilance reports are kept as long as the product is authorised and for at least 10 years after the marketing authorisation has ceased to exist.

Cookies

This section of our privacy policy is designed to help you understand how Cardioplexol uses cookies on this website.

Scope and purpose of data processing

When you visit Abacus Medicine´s website, cookies may be stored on your device in accordance with your cookie preferences. Cookies are small text files that are stored locally on your device and make it possible to collect data about the use of our website. The use of cookies may involve the collection of your personal data, such as your IP address. Our website for example use a web analysis service to analyse the use of our website. By using the statistics obtained through the service, we can provide a better browsing experience and improve your experience when visiting our website. 

We use cookies to collect and process information about you for the following purposes:

1. To support the website’s functionality in order to provide you with a better user experience. 
2. To perform statistical analysis of your use of the website in order to improve your and other visitors’ user experience. 
3. To show you targeted marketing, in accordance with your preferences. 
   
   

Legal basis

The legal basis for the use of cookies is GDPR Article 6(1)(a) and the consent you provide us with and GDPR Article 6(1)(f) legitimate interest for cookies that are strictly necessary and essential for ensuring the functioning and security of the website, and thus not requiring your consent.

You can at any time change or withdraw your consent on our website by clicking on the cookie symbol at the bottom left of the page. However, if you do not consent, please be aware that this may affect some of the functions and services on the website.

Recipients

With your consent, personal data collected through cookies on this website may be processed by third-party service providers of web analytics and marketing services, acting primarily as data processors on behalf of Cardioplexol

These service providers process personal data in accordance with our instructions and the applicable data processing agreements. In certain cases, they may also process limited data for their own purposes, such as ensuring the security of their services, preventing abuse, and improving their products, as described in their respective privacy documentation.

We ensure that appropriate contractual safeguards are in place and that personal data is processed in accordance with applicable data protection laws.

More detailed information about the specific cookies used, including the identity of the relevant service providers and their purposes, is available through the cookie information link accessible via the cookie symbol in the bottom left corner of this page.

Sharing of Personal Data within the Abacus Medicine Group

Cardioplexol is a legal entity that forms part of the Abacus Medicine Group, a group of companies operating in the pharmaceutical and healthcare sector.

Unless otherwise stated, Cardioplexol acts as the data controller for the processing activities described in this policy.

For certain internal administrative, compliance, operational, and reporting purposes, personal data may be shared with other companies within the Abacus Medicine Group. These group companies act as data processors processing personal data on behalf of Cardioplexol.

Where personal data is transferred outside the EU/EEA within the group, appropriate safeguards such as Adequacy Decisions, EU Standard Contractual Clauses or equivalent mechanisms are implemented.

Your rights

Under the General Data Protection Regulation, you have rights as an individual which you can exercise in relation to the information, we hold about you.

This includes the right to:

• Get access to the information we process,
• Rectification of inaccurate or incorrect information about you,
• Deletion of your personal information (in certain circumstances),
• Restrict our processing of your personal information (in certain circumstances),
• Object to our processing of your personal information, and
• Have your personal information provided to you in a machine-readable format.

If you wish to invoke any of these rights, send your request to: privacy@abacusmedicine.com

You can read more about these rights at the European Commission’s webpage.

Complaint

If you have any complaints regarding Cardioplexol’ processing of your personal information, you can file an official complaint with your local data protection agency.

Contact

Cardioplexol acts as the data controller for the processing described in this policy.

You can contact us at:
Kalvebod Brygge 35
1560 Copenhagen
Denmark

Telephone: +45 70 22 02 12
E-Mail: privacy@abacusmedicine.com